FAQ

Frequently asked questions

General

The National Disability Insurance Scheme (NDIS) is a support program for Australians with a disability, their families, and carers. To access the NDIS, you must be under 65 years of age and meet residency and disability or early intervention requirements.

To apply for the NDIS, you need to complete an Access Request Form, which can be obtained from the NDIS website or by calling the NDIS. You will need to provide evidence of your disability and how it impacts your daily life.

Your NDIS plan is developed in collaboration with an NDIS planner or Local Area Coordinator (LAC). During a planning meeting, you will discuss your goals, needs, and the supports required to achieve them. The plan is then tailored to your specific circumstances.

Yes, the NDIS allows participants to choose their service providers. You can select providers that best meet your needs and preferences, ensuring you receive the support that works best for you.

NDIS plans are typically reviewed annually, but you can request a review at any time if your circumstances change or if you feel your current plan does not meet your needs.

If you disagree with a decision made by the National Disability Insurance Agency (NDIA), you can request an internal review. If you are still not satisfied, you can appeal to the Administrative Appeals Tribunal (AAT) for an independent review.

If your needs change during the plan's duration, you can request a plan review. This involves reassessing your situation and adjusting your supports to ensure they continue to meet your needs.

The NDIS provides a range of supports tailored to individual needs, including personal care, transport, therapeutic supports, employment services, and home modifications. The goal is to help participants achieve their goals and improve their quality of life.

The NDIS covers the cost of approved supports, but there may be some out-of-pocket expenses for non-approved services or additional costs not covered by the NDIS. It's important to discuss any potential costs with your service providers.